Expeditor

We have expeditor openings at our  Water Mill location. To apply, send your resume to recruiting@explorekissaki.com with ‘Expeditor’ in the subject line. You can also reach out to our recruitment team with any questions.

Job Title: Expeditor 
Department: FOH
Reports to: General Manager, Dining Room Manager
General Description: The To Go Expediter is responsible for coordinating our take out and food delivery business while consistently following the Kissaki standards.  The expediter is expected to serve each to-go guest courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude.
Type of position: ☒  Full- Hours: 30-40 / week     ☐  Exempt    ☒  Nonexempt
REQUIREMENTS
Responsibilities include taking accurate orders by telephone or in person, assembling prepared food, drink and condiments into containers to ensure that food transport is completed in a clean and safe way for our guests. Organizing food orders, and handling them accurately to guests or delivery drivers during pick up.
Essential Functions:

  • Attend daily pre shift meetings and take notes of daily specials and out of stock items
  • Explains menu items and offers appropriate suggestions to our guests.
  • Performs guest services by taking orders, serving food and beverages to the guests promptly and following the standards set by our restaurant.  
  • Use the POS (Point of Sale) system, handheld devices and 3rd party delivery platforms effectively and accurately.
  • Must maintain a safe, clean and sanitary work station.
  • Able to accurately assemble food orders by gathering items from the kitchen or Sushi Chef counter. Validate the items and place them in the proper bag to be handled to the appropriate guest/driver
  • Must be able to communicate and interact with guests, handle crowds and put guests at ease.
  • Must be able to communicate and interact with co-workers during periods of high stress effectively while performing a variety of tasks.
  • Must maintain a high degree of pace and intensity for an extended period of time, and have ability to accurately handle money, make change and process credit card  transactions. 
  • Able to adhere to schedule and be on time for shifts, training and required meetings.
  • Operate and participate effectively in a team environment.

Requirements:

  • The ability to proficiently speak, understand, read and write in English
  • The ability to comprehend and follow written and verbal direction
  • The ability to understand basic math
  • The ability to work independently or as part of a team
  • The ability to lift at least 30 pounds on a regular basis
  • The ability to bend, stoop, stand and perform extensive walking for 8-10 hours a day
  • The ability to adapt to a fast-paced and challenging work environment
  • The ability to approach their work with a sense of ownership and work with a sense of urgency
  • The ability to work nights, weekends and holidays, and a variable schedule, per the needs of the business
  • The ability to perform essential job functions under pressure and maintain professionalism when under stress
  • The ability to consistently meet Kissaki’s hygiene and grooming standards, as outlined by Employee Handbook
  • The ability to adhere to posted schedule and clock in/out at times
  • The ability to adhere to all HR policies and guidelines

Other Functions:

  • Other duties as assigned by the supervisor.
  • Must adhere to company uniform and appearance policy
Work Experience Requirements: 0-1 years as a food runner or expediter 
Education Requirements: High school diploma or GED, preferred